::: Our Approach to IT-Driven Change
Systems development and deployment
Commercial off-the-shelf software (COTS) implementation
Emergent’s change management solutions
are designed to integrate with the program management office (PMO)
function of new systems development and deployments and commercial
off-the-shelf software (COTS) implementations. Change resulting
from large-scale technology development and deployment requires
adjustments to policies and business processes, workforce restructure,
and how employees do their jobs. With the deployment of any new
technology, employees have to learn new policies and processes,
as well as how to learn how to use the new IT application. Members
of the workforce may be resistant to technology, or even fear that
technological advances will make their jobs obsolete. Additionally,
employees are often involved with the system development process, providing
input to requirements and involved in the functional testing of the
technology to ensure it meets their requirements.
 
Emergent’s change management model can be effectively mapped
to the phases of the Systems Development Life Cycle (SDLC) or wrapped
around the processes involved with implementing a COTS application
(e.g., ERP, CRM, SCM).
The need for change management in IT programs is well documented:
 Only
9% of all major software development applications are worth the cost;
31% get canceled before completion; and 53% result in significant cost
over-runs (Gartner)
Deloitte
found that 80% of the CIO's believe that resistance was the main reason
their technology oriented change projects failed (Deloitte
& Touche)
75%
of Fortune 500 execs say employee resistance is the number one reason that
changes their organization tried failed (Meta Group)
Contact us for more information about
how we can help you manage the change associated with your IT program.
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